What We Do
Impact Support Group provides specialized consultancy services across programmatic and human resource functions.
Our work is shaped by the needs of each assignment. We combine relevant technical expertise with practical experience and an understanding of the operating context to support organizations with assessments, research, program design, evaluations, technical assistance, capacity strengthening and human resource solutions.
Primary Focus
Supporting Programs Across the Program Cycle
ISG supports humanitarian, international development and nonprofit organizations at different stages of the program cycle.
Whether an organization needs to understand a changing context, develop a new intervention, assess the performance of an existing program or strengthen technical quality, we provide expertise tailored to the scope and objectives of the assignment.
We conduct assessments and analytical assignments that help organizations better understand needs, contexts, gaps and priorities.
Services may include
We support organizations in translating evidence and priorities into well-structured programs.
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ISG undertakes research assignments designed to generate useful evidence for programs, organizational decision-making and learning.
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We support organizations in understanding how programs are performing, what they are achieving and what can be improved.
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We provide specialized technical support to help organizations strengthen the quality and effectiveness of their programs. Depending on the assignment, this may include:
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We design and deliver capacity-strengthening support based on identified needs and the objectives of the organization or program.
Services may include
The technical requirements of each assignment vary according to the sector, context and objectives of the work. ISG brings together relevant technical and contextual expertise based on the specific requirements of each engagement.
Our areas of technical expertise include, but are not limited to:
The sectors above are examples of ISG's technical expertise. They are not a fixed or exhaustive list.
We also support assignments that cut across sectors or require multidisciplinary expertise. Where an engagement requires additional specialization, ISG identifies and brings together the technical expertise appropriate to the scope of work.
This allows our services to remain responsive to evolving humanitarian and development priorities rather than being limited to a fixed set of technical sectors.
Secondary Focus
Strengthening People and Organizations
ISG provides specialized Human Resource Solutions to humanitarian, international development, nonprofit and private-sector organizations.
Our HR services draw on senior international experience across complex, multi-country environments, including organizational transformation, workforce strategy, HR systems, emergency response, safeguarding and compliance.
We support organizations in developing and strengthening HR structures, frameworks and systems that are practical and suited to their operating environment.
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We support organizations through structural change, growth, transition and organizational development.
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We help organizations strengthen recruitment and workforce planning, particularly where specialized or difficult-to-source expertise is required.
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We conduct independent assessments of HR functions to help organizations understand what is working, where gaps exist and what should be strengthened.
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The scope of consultancy assignments can vary considerably. Some require one specialized area of expertise; others require a combination of technical, research, evaluation or organizational capabilities.
ISG brings together the expertise required for the assignment, taking into account its technical scope, methodology, operating context and expected deliverables.
This allows us to build an approach around the work rather than expecting the work to fit a fixed consultancy model.
This allows us to build an approach around the work rather than expecting the work to fit a fixed consultancy model.
Looking for Technical or HR Expertise?
Whether you are preparing a consultancy, developing a scope of work, planning an assessment or evaluation, strengthening a program or addressing an HR need, we would be pleased to learn more about your requirements.
